Privacy Policy
Last updated: 25/05/2026
This Privacy Policy describes how Marelle (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
Collecting Personal Information
When you visit the Marelle website, we collect certain information about your device, your interaction with the website, and information necessary to process your orders.
We may also collect additional information if you contact us for customer support.
Personal information may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Browser and device information
- Shopping behaviour and website interactions
Device Information
Examples of information collected
- Web browser version
- IP address
- Time zone
- Cookie information
- Pages or products viewed
- Search terms
- Website interaction data
Why we collect this information
We collect this information to:
- Ensure the website loads correctly
- Improve website performance and customer experience
- Analyse website usage
- Help prevent fraud and security risks
How this information is collected
Information is automatically collected through cookies, log files, web beacons, tags, and pixels.
Third-party services
This information may be shared with trusted service providers including Shopify and Google Analytics.
Order Information
Examples of information collected
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
Why we collect this information
We use this information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations and updates
- Communicate with you regarding your purchase
- Screen orders for fraud or risk
- Provide customer support
Payment Processing
Payments may be processed securely through Stripe, PayPal, or other trusted payment providers.
Sharing Personal Information
We only share your information with service providers necessary to operate our business and fulfil your orders.
These providers may include:
- Shopify
- PayPal
- Shipping providers
- Analytics and marketing services
We may also disclose information if required by law or to protect our legal rights.
Behavioural Advertising
We may use your information to provide relevant advertisements or marketing communications.
We use tools such as Google Analytics to better understand how customers use our website.
You can learn more about how Google uses your information here:
You can opt out of Google Analytics here:
You can also manage advertising preferences through platforms such as:
- Bing
Cookies
Our website uses cookies to improve your browsing experience and provide essential website functionality.
Cookies help us:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyse traffic and usage
Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Please note that disabling cookies may affect website functionality.
GDPR Rights
If you are located within the UK or European Economic Area (EEA), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent to processing
- Request transfer of your information
- Object to certain processing activities
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain order information for our records unless and until you request that we erase your personal information, where legally permitted.
Marketing Communications
If you subscribe to marketing emails or text notifications, you may receive updates about new collections, promotions, and product launches.
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
Do Not Track
Please note that our website does not currently respond to “Do Not Track” (DNT) signals sent by web browsers, as there is no universally accepted standard for how these signals should be interpreted and implemented.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
Email: hello@maréllejewellery.com